Your Privacy Matters to Us
At Dr. Rohit Kumar Jha’s website, we respect your privacy and are committed to protecting the personal information you share with us for appointment requests, consultation support, and health-related communication.
1. Information We Collect
We may collect the following information when you use this website:
- Full name
- Phone number
- Email address
- City or location
- Preferred appointment date
- Health concern or cancer-related query
- Medical report summary or uploaded documents, if provided
- Any message or information submitted through the contact or appointment form
- Basic website usage information such as browser type, device type, IP address, and pages visited
We collect only the information needed to respond to your query, schedule consultation, and provide better communication support.
2. How We Use Your Information
The information collected through this website may be used for:
- Responding to appointment requests
- Contacting you for consultation-related communication
- Reviewing your query before appointment confirmation
- Sharing basic instructions for consultation or report review
- Improving website content, user experience, and service communication
- Maintaining internal records for patient support and follow-up
- Complying with legal, regulatory, or professional obligations, where required
Your information is not used for unnecessary marketing or unrelated promotional activities without your consent.
3. Medical Information and Consultation Disclaimer
Any medical details shared through this website are used only to understand your concern and assist with appointment-related communication. Submitting a form or message on the website does not create a doctor-patient relationship until a proper consultation is completed.
The content available on this website is for general awareness and informational purposes only. It should not be treated as a substitute for professional medical advice, diagnosis, or treatment.
For urgent medical problems, emergency symptoms, severe pain, bleeding, breathing difficulty, or critical health concerns, please visit the nearest hospital or emergency department immediately.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only in limited cases, such as:
- With authorized clinic or support staff for appointment coordination
- With trusted service providers who help operate the website, hosting, email, forms, or communication systems
- With medical professionals involved in your care, only when necessary and appropriate
- When required by law, court order, government authority, or regulatory obligation
All reasonable steps are taken to ensure that your information is handled with confidentiality.
5. Cookies and Website Analytics
This website may use cookies or similar technologies to improve browsing experience, understand visitor behavior, and monitor website performance.
Cookies may help us understand:
- Which pages are visited most
- How visitors reach the website
- Basic technical performance of the website
- User experience issues
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, email system, online form, or internet-based communication method can be guaranteed to be 100% secure. Users are advised not to share highly sensitive medical documents unless required for consultation or appointment support.
7. Data Retention
We retain personal information only for as long as necessary for consultation communication, appointment management, internal records, legal compliance, or professional requirements.
When the information is no longer required, we may delete, anonymize, or securely archive it as appropriate.
8. Your Rights
You may contact us to:
- Request access to your personal information
- Ask for correction of inaccurate information
- Request deletion of information, where legally and practically possible
- Withdraw consent for future communication
- Raise a privacy-related concern or complaint
Please note that certain information may need to be retained where required for legal, medical, regulatory, or professional record-keeping purposes.
9. Children’s Privacy
This website is not intended to collect personal information directly from children without the involvement of a parent or legal guardian.
If information related to a minor patient is submitted, it should be provided by a parent, guardian, or authorized caregiver.
10. Third-Party Links
This website may contain links to third-party websites, platforms, maps, social media pages, or external resources. We are not responsible for the privacy practices, content, or security of third-party websites.
Users are advised to review the privacy policies of external websites before sharing any personal information.
11. Appointment and Communication Consent
By submitting your details through this website, you consent to being contacted through phone, email, SMS, WhatsApp, or other suitable communication channels for appointment confirmation, consultation coordination, or query response.
You may request to stop receiving non-essential communication at any time.
12. Updates to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in website features, legal requirements, clinic communication processes, or privacy practices.
The updated version will be posted on this page with a revised effective date.
13. Contact Information
For privacy-related questions, correction requests, appointment communication, or data-related concerns, you may contact: